To clean your jewelry, prepare a solution of lukewarm water and soap with a bit of lemon juice, let them soak for ten minutes, gently brush them before rinsing with lukewarm water, and dry them with a chamois or a soft cloth. In case of stains, apply a mixture of diluted baking soda in a small amount of water, lemon juice, or toothpaste to a used soft brush, after gently scrubbing the jewelry, rinse it with clean water and dry it with a cloth.

Gold plating is very delicate and should not come into contact with
perfumes, cosmetics, or household detergents. Clean your jewelry using a sponge soaked in water with a little soap, rinse them thoroughly, and dry them with a chamois or microfiber cloth.

Shipping
All jewelry is shipped from Italy via tracked courier. In-stock items are dispatched within 1–3 business days, while pre-order or made-to-order pieces require 2–3 weeks of production before shipping. Costs, delivery times, duties, and information about undeliverable parcels are available on the full shipping page.
For more details, visit the full page: shipping

Returns & Refunds
Only in-stock items can be returned within 14 days; custom or personalized products are non-refundable, except in case of defects or order errors. Returns must be sent in their original condition following the indicated procedure.
For the full policy, see: returns